I spent time recently looking at a study on donor obstacles.  Many of them are obvious, but there were some things I had not thought of...

The year of 2024 was pretty good for nonprofits!  Giving to your organizations was the most it has ever been in history according to...

From Customer Concern to Loyal Fan: How to Flip the Script on Challenging Situations

The last day of 2024 I woke up with a revelation. I am 54 and I have been talking about getting a little Botox and maybe some BBL with...

In today’s crowded marketplace, customer loyalty isn’t just a nice-to-have—it’s a critical differentiator between businesses that thrive...

Years ago, my daughter asked Santa for a Barbie Dream House for Christmas. Toys R Us was in the town where my sister in law was a...

My favorite time of year is “Back to School!” No, I am not in school and all of my children are grown.  One of them is in college and one...

I have tried to read the entire Bible many times in my life and I finally did it!!  Did I have help?  YES. The Bible Recap is amazing at...

I took a walk last weekend while I was staying at the lake.  I was miserable walking up the steep hill and then I saw this beautiful...

As public organizations dip their toe into private fundraising, there is much to learn.  Public organizations, such as universities,...